Help & Support
Answers, guides, and tips for using Xplor. Search or browse by topic.
Try: FairSeas, PIN, MYBA
Getting Started
Account & Verification
Listings
Calendar
Charters & Contracts
FairSeas (Crew Pay)
Messaging
Billing & Payouts
Technical Help
Crew Journey
Step-by-step guide from signup to earnings via FairSeas.
Upload a Yacht
Add photos, specs, pricing, and availability.
Yacht Directory
Browse yachts and request charters.
Charter Management
Contracts, signatures, statuses, and payouts.
Charter Calendar
Manage availability, blocks, and pricing windows.
Earnings & Statements
Download statements and view payouts.
Still need help?
Contact Form
We usually respond within 1 business day
Email Support
support@xplor.io
System Status
Check uptime and incidents
Guides & Tutorials
Deep dives on key workflows
For urgent issues, include your account email, yacht name (if relevant), and any CRID/contract IDs.