Help & FAQs
Quick answers about xplor — simple, clear, and to the point.
General
xplor is the AI yachting agent — one conversation for the whole industry. Find a charter, buy a yacht, or reach the people who keep yachts running. The platform spans 8,600+ yachts (4,800+ listed for sale) and 25,000+ marine services across 143 countries. It is free for clients, and we never take a share of charter earnings.
Anyone in or around yachting. Charter clients search and compare the market in one place. Buyers browse yachts for sale. Brokers and central agents get their yachts discovered. Owners keep their vessel visible. Crew build profiles and get hired. Service providers list their business and receive enquiries directly.
xplor is a neutral agent and search layer, not a brokerage. We do not hold a brokerage licence, take a share of earnings, route enquiries to the highest bidder, or sell leads. Every direct enquiry goes to the listing central agent or service provider. Beyond charter, the same posture holds across purchase and marine services — we surface what you need and hand off to the industry.
Yi-1
Yi-1 is xplor's yacht intelligence agent. Tell it what you need in plain language and it builds a brief, asks for anything missing, and returns a shortlist from the live fleet. It is free to use, and when you send an enquiry it goes to the listing central agent — the same neutrality rules as the rest of xplor.
You can find one. Browse 4,800+ yachts listed for sale using the For Sale toggle on discovery, or ask Yi-1 to shortlist by builder, size, and budget. Request a viewing or price and availability through the agent — the transaction itself is handled by the broker, as it should be.
Yes — 25,000+ marine services across 143 countries. Search the directory by port or position, or just ask Yi-1 ("I need a rigger in Palma"). Enquiries go straight to the provider; xplor does not stand between you and them.
Searching
Start with Yi-1: tell it what you need — a charter, a yacht to buy, a service — and it asks what is missing, then searches for you. Under the agent is a natural-language semantic engine: type how you think ("50m motor yacht Mediterranean August 12 guests") and it understands size, region, type, guest count, and dates at once, ranking results by match quality.
Two sources. Yachts with published pricing show that rate directly. For yachts listed as Price on Request, xplor searches live brokerage listings across the web to surface real market pricing where available. Pricing is always shown with its source so you know what you are looking at.
Yes. xplor handles port-city searches differently from region searches. If you search for a yacht in Dubai or Singapore, results are filtered to yachts actually based in or near that location — not just any Mediterranean yacht. If availability is limited, we tell you honestly and show the nearest alternatives.
Motor yachts, sailing yachts, catamarans, explorer yachts, motor-sailers, and performance sailing yachts. Include the type in your search query and xplor will filter results accordingly.
Brokers & Central Agents
Yes. Every yacht gets full search visibility for free. Brokers and central agents who want priority placement, direct enquiry links, and analytics pay a flat monthly fee. Paid tiers are launching soon — contact us for early access.
No. xplor does not hold a brokerage licence, take a share of charter earnings, or insert itself into the booking process. Direct client enquiries go to the central agent first. Co-brokers find yachts on xplor and contact the CA through normal industry channels. Nothing about the existing earnings structure changes.
When a client finds a yacht and enquires without a co-broker, the enquiry goes directly to the central agent. xplor does not redirect, sell, or route that enquiry to any other party. What happens next is standard industry practice.
Many yachts are already in the xplor database from public sources. Brokers and CAs can claim and verify their listings, add pricing, and connect their fleet. Contact us to discuss fleet onboarding or API data feed options.
A central agent is the broker with an exclusive management contract from the owner. On xplor, the CA holds the canonical listing for that yacht — their contact details appear first on any direct enquiry. Owners can also register as their own central agent.
Yacht Owners
Find your yacht in search or on the discovery page and click "Claim this yacht." You will be prompted to verify your ownership or central agency relationship. Once approved, you control the listing details, pricing, and media.
No. xplor is a discovery and reputation layer — it does not touch your central agency contract, your earnings structure, or your owner relationship. Your CA continues to manage all bookings as normal.
Nothing. xplor is free for yacht listings. Your vessel is discoverable to the global charter market at no cost. Enhanced visibility options for your CA are available via paid broker tiers.
Verified Reviews
Reviews on xplor are submitted by confirmed charterers — verified against booking records after the charter end date. Unverified submissions do not publish, so every review on a listing comes from someone who was actually aboard.
After your charter completes, you will receive a review invitation by email. Click the link, confirm your charter details, and submit your rating across five categories: vessel, crew, itinerary, food, and value. Reviews go through moderation before publishing.
Yes. Verified owners and central agents can submit a response to any published review on their yacht. Responses are displayed alongside the review on the listing page.
Pricing
Yes. Always. Searching, comparing pricing, and submitting enquiries costs nothing. xplor earns from broker visibility subscriptions — never from clients.
No. xplor does not process bookings and does not charge booking fees. The charter price you see is the charter price — xplor adds nothing to it.
Brokers and central agents pay a flat monthly subscription for enhanced visibility — priority placement in search results, direct enquiry links, and analytics. We never take a percentage of charter earnings or charge for leads.
Privacy & Data
Yes. We follow GDPR for EU users. You can export your data and request deletion in Settings. See our Privacy Policy for full details.
xplor stores anonymised search queries and click events to improve search quality and understand demand patterns. No personally identifiable data is stored without account registration.
Support
Use the Contact page or email info@xplor.io. We typically respond within one business day. For broker and CA onboarding enquiries, contact us directly to discuss early access and fleet listing.