Terms and Conditions
Last updated: December 2024
Introduction
Welcome to Xplor. These Terms and Conditions ("Terms") govern your access to and use of the Xplor platform, including our website, mobile applications, and all related services (collectively, the "Services"), including the FairSeas yacht charter commission sharing system.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
Please read these Terms carefully before using our Services. These Terms constitute a legally binding agreement between you and Xplor Ltd ("Xplor," "we," "us," or "our").
Eligibility
To use our Services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using our Services under applicable law
- Provide accurate and complete registration information
For FairSeas participants, additional eligibility requirements may apply based on your role (Crew, Owner, Broker, or Client), including verification of credentials and professional qualifications.
Account Registration
To access certain features of our Services, you must create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that contain false or misleading information, or that violate these Terms.
FairSeas Program Terms
FairSeas is our yacht charter commission sharing platform. By enrolling in FairSeas, you agree to the following additional terms:
For Yacht Crew
- You must provide accurate professional credentials and certifications
- Commission sharing is subject to FairShare Agreement (FSA) acceptance
- Commissions are calculated at 50% of charter commission received
- Payouts are processed according to our payment schedule
- You must maintain active verification status
For Yacht Owners
- You must have legal authority to list the yacht(s)
- Yacht information must be accurate and up-to-date
- You are responsible for crew authorization decisions
- Commission payments must be processed through the platform
- You agree to the FairSeas commission structure
For Brokers
- You must hold valid broker credentials and licenses
- Charter bookings must be accurately recorded
- Commission reporting must be timely and accurate
- You agree to platform fee structures
For Charter Clients
- Booking requests are subject to availability and approval
- Payment terms are as specified at time of booking
- Cancellation policies apply as stated
- You agree to charter terms and conditions
Acceptable Use
You agree to use our Services only for lawful purposes. You must not:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Use automated systems to access the Services without permission
- Engage in fraudulent or deceptive practices
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Collect user information without consent
Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination:
- Submitting false verification documents or credentials
- Misrepresenting charter bookings or commission amounts
- Circumventing the platform for direct transactions
- Money laundering or fraudulent financial activities
- Creating multiple accounts to evade restrictions
- Sharing account credentials with third parties
- Manipulating reviews, ratings, or CRI+ scores
- Using the platform for illegal charter activities
Payments and Fees
Platform Fees
Xplor may charge fees for certain Services. All applicable fees will be disclosed before you complete a transaction. Fees are non-refundable unless otherwise stated.
FairSeas Commissions
Commission calculations, distributions, and payouts are processed according to the FairSeas program terms. All commission payments are subject to verification and may be held pending dispute resolution.
Payment Processing
All payments are processed through our third-party payment provider, Stripe. By using our payment services, you agree to Stripe's terms of service. We are not responsible for payment processing errors caused by third parties.
Taxes
You are responsible for determining and paying all taxes applicable to your use of the Services and any income received through FairSeas.
Intellectual Property
Our Intellectual Property
The Services, including all content, features, and functionality, are owned by Xplor and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
Your Content
You retain ownership of content you submit to the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the Services.
Trademarks
"Xplor," "FairSeas," "CRI+," and related logos are trademarks of Xplor Ltd. You may not use our trademarks without prior written consent.
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Services will be uninterrupted or error-free
- Defects will be corrected
- The Services are free of viruses or harmful components
- The results obtained from using the Services will be accurate
Xplor is a platform that connects yacht industry participants. We do not own, operate, or control any yachts listed on the platform. We are not responsible for the actions or omissions of users.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, XPLOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Xplor and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your content submitted to the Services
- Any dispute between you and another user
Dispute Resolution
Informal Resolution
Before initiating any formal dispute resolution, you agree to contact us first and attempt to resolve any dispute informally. Most disputes can be resolved quickly through direct communication.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
Arbitration
Any dispute arising out of or relating to these Terms or the Services shall be finally resolved by binding arbitration, except that you may assert claims in small claims court if your claims qualify.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
For FairSeas participants, outstanding commission balances will be processed according to our standard payout schedule, subject to any holds or disputes.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date.
Your continued use of the Services after any changes indicates your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.
We encourage you to review these Terms periodically.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms for specific Services, constitute the entire agreement between you and Xplor.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@xplor.io
Address: Xplor Ltd, [Your Registered Address]