INT-HK-ADV-1.2.1

Natural Stone, Mirrored Glass and Metal Finishes

Correct care for calcium-carbonate stone (marble, onyx, travertine) including sealing, etching and poulticing, plus mirrored and antiqued glass and the main onboard metal finishes.

It is 0700 and the master bathroom Calacatta marble vanity has a lemon wedge sitting on it from the owner nightcap. Underneath it is a dull white patch. Beside it, the antiqued mirror is fogged and the polished bronze basin trim is fingerprinted. Three surfaces, three failure modes, and only one of them is actually dirt.

Natural stone

Marble, onyx and travertine are calcium carbonate. Acid dissolves them. That dull patch is not a stain — it is an etch, a chemical burn where the polish is gone.

Stone Character Risk Care
Marble Polished, veined Etching by acid; staining through pores pH-neutral stone cleaner, soft cloth, dry buff
Onyx Translucent, often backlit, fragile Etching, cracking, heat from backlighting Dry or barely damp; never a soaking cloth
Travertine Porous, filled voids Fillers pop; staining pH-neutral cleaner; keep water out of open pores
Granite Hard, acid-tolerant Sealer loss Neutral cleaner; still no acid habits

Acids to keep away from stone: citrus, wine, vinegar, tomato, coffee, descaler, most limescale and toilet products, and many "bathroom sprays". A spray-and-wipe bottle in the wrong hand ruins a vanity top in a week.

  • Seal: impregnating sealers sit below the surface and buy you time against staining. They do not stop etching. Water beading tells you the seal is live; a dark patch that fades tells you it has gone.
  • Poulticing: an organic stain (wine, coffee, oil) that is in the stone is drawn out with a poultice — an absorbent powder mixed with the correct chemical, spread 5-10mm thick, covered, taped, left to dry fully (typically 24-48 hours), then removed. It may need repeating. Etch marks are not lifted by poultice; they need re-polishing by a specialist.

Mirrored and antiqued glass

  • Plain mirror: spray the cloth, not the glass — cleaner running to the edge attacks the silvering and causes black edge creep.
  • Antiqued and distressed mirror has the "damage" designed in; its rear coating is delicate and often unsealed. Dry microfibre or a lightly damped cloth only. Never ammonia, never a wet flood.
  • Do not use blue window cleaner anywhere near lacquered timber frames.

Metals

Metal Care Watch out
Polished stainless Neutral cleaner, dry with the grain Chloride pitting from salt and bleach; tea staining
Chrome Damp cloth, dry buff Abrasives cut through the plating
Brass / bronze (lacquered) Dust and damp-wipe only Metal polish strips the lacquer and starts uneven tarnishing
Brass / bronze (unlacquered) Approved polish, sparing, per SOP Over-polishing wears detail; some owners want the patina
Gold plate Soft dry cloth Micron-thin — any polish or abrasive removes it

Know before you polish whether a metal is lacquered or living. If nobody knows, dust it and ask.

Onboard Notes

  • Coasters, trays and mats under everything acidic. Brief the chef and the deck team too — a wet glass on marble is a shared problem.
  • Blot spills on stone immediately, then rinse with clean water and dry. Speed is the whole game.
  • Salt air plus stainless plus a warm deck equals tea staining. Fresh-water rinse and dry beats any chemical.
  • Never mix products or improvise. A bathroom descaler used once on marble is a five-figure re-polish.

Practice questions

5 questions
recallcore

recall · core

Explain the difference between an etch and a stain on marble, and how each is remedied.

recallcore

recall · core

List the everyday substances that will etch calcium-carbonate stone.

scenariocore

scenario · core

You find a dull white ring on the master bathroom marble vanity beneath a lemon wedge left overnight. What is it, and what do you do?

scenariostretch

scenario · stretch

A stew has used a proprietary metal polish on what she believed was solid brass door furniture. The finish now looks patchy. What has probably happened and what is the lesson?

oralstretch

oral · stretch

Talk an examiner through how you would clean an antiqued mirror panel and a polished stainless steel handrail, and the risks in each.

Independent study. xplor is not an IAMI- or PYA-accredited GUEST training provider. This course covers the ground assessed in GUEST Unit 08; it awards no GUEST unit, certificate or Certificate of Competency and does not count toward one.

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