Crowd & Crisis Management (Passenger Yachts)

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CROWD-CRISIS-M1 · Crowd management

1 lesson

CROWD-CRISIS-M1-A Assisting and controlling passengers in normal and emergency conditions. Practice in examiner →

Managing and assisting passengers

Passengers do not know the ship or its drills, and in an emergency they depend entirely on the crew, so managing them is a trained skill. This lesson covers crowd management and assisting passengers.

CROWD-CRISIS-M2 · Crisis management and human behaviour

1 lesson

CROWD-CRISIS-M2-A Leading people and managing behaviour in a crisis. Practice in examiner →

CROWD-CRISIS-L1.2

Crisis management and human behaviour

In a crisis, human behaviour becomes the deciding factor, and leading people under stress is what this element trains. This lesson covers crisis management and human behaviour.

Aligned to the published MCA syllabus. Official syllabus (GOV.UK).

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