INT-INTRO-3.2.1

Conflict, Bullying and Harassment Onboard

Distinguishes ordinary crew conflict from bullying and harassment, sets out the MLC 2006 complaints framework including escalation to the captain, DPA and flag state, and gives a practical reporting process.

Three weeks into a season, a senior crew member starts making comments about your body. It is framed as a joke. Other crew laugh, uncomfortably. You are twenty-two, on your first boat, in a shared cabin, five hundred miles from home, and you need this reference. You tell yourself it is not a big deal. It is a big deal, and there is a process.

Ordinary conflict versus harassment

Conflict is normal on a yacht. Tired people in a small space disagree about how the silver is stored. That is not harassment, and it is usually solved by a direct, calm, private conversation.

Bullying and harassment are different in kind, not degree:

  • Bullying — repeated behaviour intended to humiliate, undermine or intimidate. Public belittling, impossible tasks set to fail, exclusion, threats about your job.
  • Harassment — unwanted conduct related to a protected characteristic (sex, race, religion, sexuality, age, disability) that violates dignity or creates a hostile environment.
  • Sexual harassment — unwanted conduct of a sexual nature: comments, propositions, touching, images, persistent attention after refusal.

None of these require intent. "It was a joke" is not a defence.

The framework

MLC 2006 obliges vessels to provide crew with a decent working environment and an onboard complaints procedure that you can use without victimisation. The industry has additional guidance specifically addressing bullying and harassment at sea. In practice this means:

  • Every crew member must be given a copy of the onboard complaints procedure.
  • You may raise a complaint with your head of department, or escalate to the Captain.
  • If the complaint concerns the Captain, or is not resolved aboard, it goes to the designated person ashore (DPA) or the company/management contact named in your paperwork.
  • Beyond that, the flag state and, in port, the Port State Control authority can be approached. You can also seek advice from a seafarers' welfare organisation or a union.
  • Retaliation against a crew member for making a complaint in good faith is itself a breach.

What to do

  1. If it is safe and you feel able, say clearly that the behaviour is unwelcome and must stop.
  2. Write it down. Date, time, what was said or done, who was present. Contemporaneous notes are the strongest evidence there is.
  3. Report it to your HOD, or to the Captain if the HOD is involved.
  4. Escalate to the DPA/management company if nothing changes.
  5. Keep your own copy of everything, off the vessel — email it to yourself.

Onboard Notes

  • The power imbalance on a yacht is severe: your job, your bed, your food, your visa and your reference can all sit with the same person. That is precisely why the escalation routes exist outside the vessel.
  • You do not need to be certain it "counts". Report it and let the procedure decide.
  • If you witness it happening to someone else, you are a bystander with a voice. Silence is what allows it to continue.
  • Assault is a crime, not an employment matter. Ask for the police.
  • Find the complaints procedure and the DPA's name in your first week. Know them before you need them.

Practice questions

5 questions
recallcore

recall · core

Distinguish ordinary crew conflict from bullying and harassment.

recallcore

recall · core

What does MLC 2006 require of a vessel in relation to complaints?

scenariocore

scenario · core

A senior crew member repeatedly makes comments about your body, framed as jokes. You are new, you share a cabin, and you need the reference. What do you do?

recallstretch

recall · stretch

What escalation routes exist beyond the captain?

oralstretch

oral · stretch

Why do the escalation routes deliberately lead off the vessel?

Independent study. xplor is not an IAMI- or PYA-accredited GUEST training provider. This course covers the ground assessed in GUEST Unit 23; it awards no GUEST unit, certificate or Certificate of Competency and does not count toward one.

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