Advanced Valet Services

Independent study. xplor is not an IAMI- or PYA-accredited GUEST training provider. This course covers the ground assessed in GUEST Unit 09; it awards no GUEST unit, certificate or Certificate of Competency and does not count toward one.

Free

INT-VALET-1 · The Valet Role and the Guest Relationship

3 lessons

INT-VALET-1.1 Scope, Boundaries and Discretion Practice in examiner →

INT-VALET-1.1.1

What Valeting Is: Scope, Boundaries and Discretion

Defines valeting as the personal care of a guest wardrobe and effects, and sets it against housekeeping, laundry and butler service. Establishes the boundaries of consent, non-intrusion and discretion that govern every valet task.

INT-VALET-1.1.2

Building the Valet Profile: Learning a Principal's Preferences

Explains how to build and maintain a written valet profile capturing a principal preferences for hanging, pressing, laundry, shoes and effects. Covers observation, confirmation and the data-protection handling of the profile itself.

INT-VALET-1.2 Delivering the Valet Service Practice in examiner →

INT-VALET-1.2.1

The Unpacking Service and Working with the Guest's Own Staff

Sets out the unpacking service from offer to report-back, including surveying for pre-existing damage and handling valuables. Explains how to work alongside a guest own PA, butler, nanny and security without crossing lines of authority.

INT-VALET-2 · Wardrobe Knowledge

3 lessons

INT-VALET-2.1 Tailoring, Shirts and Dress Codes Practice in examiner →

INT-VALET-2.1.1

Suit and Shirt Construction: Canvassed, Fused, Collars and Cuts

Explains canvassed, half-canvassed and fused jacket construction and why it determines the safe use of heat and steam. Covers shirt collars, cuffs, studs and stays, and the differences in womenswear tailoring.

INT-VALET-2.1.2

Dress Codes: Black Tie, White Tie, Evening Wear and Yacht Casual

Sets out white tie, black tie, cocktail, yacht-casual and resort dress codes and the components each requires. Covers laying out evening wear, checking for completeness and the heat risks of beaded and sequinned garments.

INT-VALET-2.2 Fabrics, Leathers and Delicate Materials Practice in examiner →

INT-VALET-2.2.1

Fabrics, Leathers and Delicate Materials

Covers fibre identification and behaviour across wool, cashmere, silk, linen, technical fabrics, fur and embellished garments. Adds leather types including suede and patent, and how to read care labels when in doubt.

INT-VALET-3 · Care and Presentation

4 lessons

INT-VALET-3.1 Daily Garment Care Practice in examiner →

INT-VALET-3.1.1

Brushing, De-pilling and Daily Garment Maintenance

Establishes maintenance over cleaning: correct brushing technique, airing and resting cycles that keep tailored garments wearable without laundering. Covers de-pilling knitwear safely and dealing with lint, hair and odour.

INT-VALET-3.1.2

Steaming versus Pressing: Heat, Moisture and Fabric

Distinguishes steaming from pressing by mechanism, and gives correct procedure for each including pressing cloths, order of work and rest time. Provides a fabric decision table covering wool, silk, linen, fused jackets, embellishment and technical shells.

INT-VALET-3.2 Storage, Shoes and Leather Practice in examiner →

INT-VALET-3.2.1

Hanging, Folding, Moth and Humidity Protection

Covers correct hanger selection, spacing and what must be folded rather than hung, including knitwear and beaded gowns. Explains moth prevention, cedar, and humidity and ventilation control in the marine environment.

INT-VALET-3.2.2

Shoe Care, Leather Care and Rotation

Gives the daily shoe routine of trees, brushing, rotation and heat-free drying, then the five-step clean, condition, polish and buff sequence. Sets out the separate rules for suede, patent, exotic skins, deck shoes and handbags.

INT-VALET-4 · Packing, Valuables and Trust

4 lessons

INT-VALET-4.1 Packing, Travel and Departure Practice in examiner →

INT-VALET-4.1.1

Packing Methods and Packing a Suit to Arrive Ready to Wear

Teaches the packing layer principle and the rolling, folding, interleaving and garment-bag methods with their correct uses. Details the shoulder-nesting technique for packing a jacket so it arrives wearable, plus hand-luggage rules for valuables.

INT-VALET-4.1.2

Departure Day: Inventories, Laundry Turnaround, Luggage and Customs

Runs departure day backwards from the gangway: laundry cut-offs, packing lists, safe clearance, final sweeps and luggage handling to tenders and aircraft. Covers customs and prohibited items and the lost-property protocol.

INT-VALET-4.2 Valuables, Trust and Risk Practice in examiner →

INT-VALET-4.2.1

Valuables, Watches, Jewellery and Minor Repairs

Sets the non-negotiable rules for guest valuables: never wind or set a watch, never clean jewellery without instruction, and never move an item without a witness. Covers safe documentation, spectacles handling, and the line between a minor repair and a specialist job.

INT-VALET-4.2.2

Confidentiality, the Discovery Protocol, Damage and Insurance

Covers NDA and confidentiality obligations and the non-negotiable discovery protocol: do not search, do not gossip, escalate only safety or legal issues to the captain. Sets out the damage reporting sequence, insurance reality and the handling of guest personal data.

Aligned to the IAMI GUEST Program framework. Preparatory study only — assessment and certification are carried out by an approved GUEST Training Provider. Official source (GUEST Program).

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